Teriyaki Madness Streamlines Operations With FRAYT
“Using FRAYT allows us to get products to our stores quickly and efficiently.
This has increased our profitability and optimized our processes by avoiding potential inventory shortages at our stores so our customers’ expectations are met fully.”
- Rachael, Teriyaki Madness Distribution Manager
Teriyaki Madness is a fast-casual Asian restaurant concept featuring a Seattle Teriyaki menu.
With over 100 locations in the US, they’re committed to unconditionally satisfying guests by offering delicious, made-to-order Teriyaki dishes prepared with all natural, fresh ingredients that are served quickly, at a reasonable price, in a fun and relaxed atmosphere.
Industry: Food Service
Location: Denver, CO
FRAYT Delivery Vehicles Used Most Often: Cargo Vans and Midsize
The Problem:
Due to issues with labor and driver shortages that have affected everyone in 2021 and beyond.
Teriyaki Madness needed to secure a secondary way to transport products the final mile to support their shops when last minute challenges occur.
The Teriyaki Madness Supply Chain Team looked for a delivery platform to streamline operations.
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The Outcome
The Teriyaki Madness Team uses FRAYT to send food supplies from the food distribution center to local stores.
Because FRAYT’s Dash Service offers same day delivery, they can deliver products that a store ran out of unexpectedly quickly.
The FRAYT Platform shows tracking for every order in real-time, offers delivery confirmation, and shares estimated arrival times with store managers.
Beyond what the platform offers, they love the customer support from FRAYT’s Operation Team and her dedicated FRAYT Sales Account Manager.
When asked what is most valuable about FRAYT’s Platform, Teriyaki Madness Distribution Manager, Rachael, said:
“Using FRAYT allows us to get products to our stores quickly and efficiently. This has increased our profitability and optimized our processes by avoiding potential inventory shortages at our stores so our customers’ expectations are met fully.”